Fantastech Energy Solutions LLC (“Fantastech,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our business operations, communications with us, and our text-messaging (SMS) program.
Information We Collect
We may collect information you provide directly to us, including:
- Name and business name
- Mobile or landline phone number
- Email address and mailing/service address
- Project, quote, order, and service details you share with us
We collect this information when you request a quote, place an order, schedule service, contact us, or opt in to receive text messages from us.
How We Use Your Information
- To provide quotes, fulfill orders, and schedule and perform installations and service
- To send appointment and installation confirmations and reminders
- To provide order, delivery, and account status updates
- To respond to your questions and provide customer support
- To meet legal, tax, and recordkeeping obligations
SMS / Text Messaging
If you opt in to our text-messaging program, we use your mobile phone number to send the message types described in our SMS Terms & Conditions. Consent to receive text messages is not a condition of any purchase. You can opt out at any time by replying STOP, and you can reply HELP for assistance.
We do not sell, rent, or share your Personally Identifiable Information (PII) with third parties for marketing or promotional purposes.
Mobile information & SMS consent: No mobile information — including your phone number and text-messaging opt-in data and consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. This category of data is expressly excluded from any information sharing described in this policy.
How We Share Information
We may share information only as needed to operate our business — for example, with service providers who help us deliver products or perform services on our behalf (such as shipping carriers or our messaging provider), or when required by law. These providers may use your information only to perform services for us. As stated above, we never sell your PII, and we never share mobile opt-in or SMS consent data with third parties or affiliates for marketing.
Data Security & Retention
We use reasonable administrative, technical, and physical safeguards to protect your information and retain it only as long as needed for the purposes described above or as required by law.
Your Choices
You may request that we update or delete your information, and you may opt out of text messages at any time by replying STOP. To make a request, contact us using the details below.
Contact Us
Fantastech Energy Solutions LLC
3645 S 1200 W, Goshen, IN 46528
Phone: (574) 218-1973
Email: derek@fantastech.org
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised “Last updated” date.